Forum » Web Site Support

My library disappeared

 
    • [Gelöschter Benutzer] schrieb...
    • Benutzer
    • 13. Okt. 2011, 12:52

    My library disappeared

    ATTENTION - ALL USERS

    Nothing has been lost, we're re-sharding our database which has affected a quarter of our userbase. It may take up to 8 hours for your library information to re-appear on your profile.

    In the meantime, please ensure you are using a client which will cache your scrobbles, e.g. the Last.fm client (www.last.fm/download).

    Note: Spotify will cache your scrobbles, however quitting the app (Mac/PC client, or mobile) will delete the cache. Please make sure you keep the app open so you don't lose anything.

    This was completely an unexpected side effect of increasing the capacity of our scrobble database. Please be assured that no data has been lost!

    For more information, please read:

    http://status.last.fm/

    Thank you for your patience with this issue.



    Hi,
    My library and charts has just gone from my profile. I have my friends and the shoutbox. The total playcount is working though...Is there anyone else who expecting this issue?

    Bearbeitet von Maddieman am 13. Okt. 2011, 13:54
    • Shelleyyy schrieb...
    • Benutzer
    • 13. Okt. 2011, 12:54
    I have just had my entire history deleted too - I wasn't even getting a play count at all until I did a listening history import through the program itself, but even then it isn't showing my charts.

    • ranza schrieb...
    • Benutzer
    • 13. Okt. 2011, 12:54
    So did mine :(

    • [Gelöschter Benutzer] schrieb...
    • Benutzer
    • 13. Okt. 2011, 12:54
    +1'd

    • EvaBat schrieb...
    • Benutzer
    • 13. Okt. 2011, 12:55

    Mine too

    In all of a sudden, I have everything disappeared too. My charts and my loved tracks, and tracks today are not scrobbling anymore. Is this possible to be fixed?

    Wandering in the winter light
    The wicked and the sane
    Bear witness to salvation
    And life starts over again
    • [Gelöschter Benutzer] schrieb...
    • Benutzer
    • 13. Okt. 2011, 12:56
    my history is gone toooo :O

  • There's a lot of people including myself having this issue right now. Hopefully it'll be fixed soon and it's just a glitch.

    • lopuk schrieb...
    • Benutzer
    • 13. Okt. 2011, 12:56

    Same here

    Talk about a fright, glad I'm not the only one.

    • Pac-M4nNL schrieb...
    • Benutzer
    • 13. Okt. 2011, 12:56
    All my plays are gone... :L

    • gayoenich schrieb...
    • Benutzer
    • 13. Okt. 2011, 12:57

    me too!

    everyday i played and browse my last.fm page and all of the sudden it disappear this day.
    altough i'm scrobbling right now through winamp, it still doesn't show on my profile.
    but when i "love" song, it went okay.

    • BohEmiA schrieb...
    • Benutzer
    • 13. Okt. 2011, 12:57
    Same problem her! Like I haven't listened to anything lately.. haha..

    • mexian schrieb...
    • Benutzer
    • 13. Okt. 2011, 12:58
    mine too :(((( what's going on?

  • Same here

    • ngf_ schrieb...
    • Benutzer
    • 13. Okt. 2011, 12:58
    Same here, nearly had a fit when I saw everything deleted. I hope all history can be retrieved...

    • zorzynek schrieb...
    • Benutzer
    • 13. Okt. 2011, 12:59
    I have no library and old weekly charts. What's next?

    Bearbeitet von zorzynek am 13. Okt. 2011, 12:59
  • me too........ damn:(

  • yup... me too

  • yup... me too

  • same here

    does anyone know what's wrong?

    • kwan917 schrieb...
    • Benutzer
    • 13. Okt. 2011, 13:00
    same :(

    • Knadsen schrieb...
    • Benutzer
    • 13. Okt. 2011, 13:00
    Happened to me as well, I really hope it'll get fixed soon.

    • corneld schrieb...
    • Abonnent
    • 13. Okt. 2011, 13:01
    Yap, me too, I have the exact same problem.

    Also ... the loved songs is now set to 0 (zero) !!!

    Of course, I'm sure it's only some other glitch, and not a definitive problem (otherwise the TOTAL count of played songs would have been erased too ... ). Probably another server stopped working on something ?

    I say we should wait until it's solved (provided someone from the staff knows about the problem ... )

    P.S. From what I checked, all my last.fm friends do NOT have this problem (and this is really funny :-)) )

    Against stupidity, the gods themselves contend in vain.
  • dito

  • me too! :(

  • me too

    People say I live in another world - that's OK. People know me there.
Anonyme Benutzer dürfen keine Beiträge schreiben. Bitte log dich ein oder registriere dich, um Beiträge in den Foren schreiben zu können.